Cancellation policy

Consumers within the meaning of § 13 BGB have a fourteen-day right of withdrawal in accordance with § 355 BGB.

Right of withdrawal

You have the right to cancel the contract within fourteen days without giving to revoke the contract without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the have taken possession of the last goods.

To exercise the right to cancel, you must inform us (Integer Solutions GmbH, Industriestraße 4, 61200 Wölfersheim, Germany, e-mail webshop@integer-solutions.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the sample withdrawal form below, but this is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. For goods that cannot be returned normally by post due to their nature, these costs amount to EUR 75. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

The right of withdrawal does not apply to the following contracts:

• Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the or which are clearly tailored to the personal needs of the consumer. needs of the consumer.
• Contracts for the supply of sound or video recordings or computer software in a sealed sealed package if the seal has been removed after delivery. was removed after delivery.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us). To Integer Solutions GmbH, Industriestrasse 4, 61200 Wölfersheim,

E-mail: webshop@integer-solutions.com

I/we (*) hereby revoke the contract concluded by me/us (*) concerning the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date

(*) Delete as appropriate.